AI-first customer service platform for optimized support.
Intercom is a comprehensive AI-first customer service platform designed to centralize, manage, control, and optimize all information that powers AI, agents, and self-serve support. The platform introduces a Knowledge Hub that makes it easier to deliver AI-powered support with well-curated content. Intercom's AI-first approach provides customers with instant support via an AI agent, equips agents with an AI copilot for immediate answers, and offers support leaders AI-driven insights for informed decision-making. All interactions and learnings from customer conversations feed back into the system, continuously improving its efficiency and accuracy. This makes Intercom a holistic solution for enhancing customer service experiences for customers, agents, and support leaders alike.
The platform's AI Agent offers 24/7 support, handling and resolving a significant portion of support volume instantly, far surpassing the capabilities of a standard chatbot. The AI Copilot acts as a personal assistant for support agents, helping them maximize productivity through an AI-enhanced inbox and collaborative ticketing system. For support leaders, Intercom provides robust reporting and insights, enabling them to build powerful automations using a no-code visual builder and send proactive outbound messages to mitigate issues before they escalate.
Intercom also features a versatile Help Center, where customers can find accurate answers whenever and wherever they need them. The platform supports omnichannel communication, ensuring that customers receive consistent and exceptional service across various channels. With functionalities like custom roles, APIs, SDKs, and customizable bots, Intercom offers a highly adaptable environment for businesses of all sizes and industries, from mid-market enterprises to small businesses in sectors such as financial services, e-commerce, software and technology, and healthcare. The platform's ability to integrate with multiple apps and provide both pre-built and custom reports further enhances its utility as a central hub for customer support operations.
Revolutionize business calls with AI-powered voice agents.
CallFluent AI is a cutting-edge platform that revolutionizes the way businesses handle phone calls by leveraging advanced AI technology. The service provides AI-powered voice agents that can make and take calls on your behalf, ensuring 24/7 availability and human-like interactions. These voice agent...
AI-powered voice agents for calls
24/7 availability with human-like interactions
Supports over 30 languages
Seamless CRM integrations via Zapier
Call recording and sentiment analysis
Voice AgentsCall AutomationCustomer ServiceCRM IntegrationMultilingual Support
AI Chat from User.com is a comprehensive AI-powered chat and customer data platform designed to enhance customer support and streamline sales processes. The tool tracks visitor traffic and stores data on a customizable timeline, making it easier for sales teams to convert leads into customers. It of...
AI-driven voice assistant for seamless small business operations.
Callin.io is an AI-driven voice assistant designed to revolutionize small business operations by providing a virtual secretary that can be set up in under five minutes. This tool enables businesses to enhance their customer service capabilities around the clock, handling both inbound and outbound ca...
Generative AI for seamless enterprise conversations
GenAI Chat Cloud by Botco.ai is a robust platform designed to empower enterprises by leveraging the capabilities of generative AI for conversational interactions. This tool is built with finely tuned domain models that are trained on enterprise-specific data and large language models, ensuring that ...
Generative AI for conversational interactions
Domain models trained on enterprise data
No-code conversational flows
Integration with enterprise systems via API connectors
Analytical dashboard with transcripts and sentiment analysis
CallZen.AI, previously known as Convozen.ai, offers a cutting-edge conversational intelligence platform designed to provide AI-driven insights and identify key moments in customer interactions. The tool is equipped with features such as conversation sentiment analysis, auto-compliance audit, agent p...
Kommunicate GenAI is a cutting-edge customer communication software designed to revolutionize customer support with real-time, proactive, and personalized interactions. Leveraging a Human+Chatbot+Generative AI interface, this platform is tailored for growing businesses aiming to enhance their custom...
Effortlessly transform meetings into actionable documents.
Collato is an AI meeting assistant and notetaker that transforms meetings into actionable documents effortlessly. By recording and transcribing meetings accurately, Collato allows users to focus on discussions while it handles note-taking tasks. Users can enhance their notes by including additional ...
Empower Your Calls with AI - Smart, Responsive, & Always On
Qlient AI is an advanced artificial intelligence system designed to handle phone call intakes for businesses. Operating 24/7 with hyper-realistic voices, it seamlessly interacts with callers, summarizing conversations, scheduling meetings, recording calls, and arranging callbacks to ensure smooth co...
24/7 operation with hyper-realistic voices
Conversation summarization and call recording
Scheduling meetings and organizing callbacks
Advanced comprehension of customer inquiries
Escalation of complex questions to human representatives
AI phone call handler24/7 call intakeVoice assistantBusiness automationCustomer service
Whether you need to automate sales tasks, support clients round the clock, or monitor the efficiency of your customer support team, NovaTalks.ai provides the necessary tools to optimize these processes efficiently. The platform includes features such as automation with auto answer, chatbots, and mac...
Automation with Auto Answer, chatbots, and macros for routine tasks
Dialog management with filtering, variables, links sharing, and time postponing
Advanced Reporting with BI system and customizable dashboards
Webhooks for integration with other applications
New channels for video calls and email connectivity for request processing
customer careomnichannel supportAI chatbotsales automationbig data analytics
OmniChannel Outreach System by omni.us is an advanced automated omnichannel platform designed to streamline and optimize outreach campaigns. This tool allows users to send relevant messages across various channels to reach their ideal clients efficiently. Leveraging AI, OmniChannel generates customi...
Automated omnichannel system
AI-generated customizable scripts
Access to Omnileads lead database
Integration with popular sales tools and outreach channels
Robust security measures and user-friendly interface
Help Center is an advanced AI-powered customer support solution designed to streamline and enhance the efficiency of your customer service operations. By leveraging cutting-edge AI technology, Help Center significantly reduces the volume of support tickets by up to 50%, allowing your team to focus o...
AlphaCorp AI is a cutting-edge tool designed to revolutionize group chat interactions by leveraging the power of multiple AI models. This innovative platform provides users with access to a variety of AI models such as ChatGPT, Claude, and Mistral, all under a single subscription. The multi-model ac...
Multi-model access
Customized conversation simulations
Ask Another AI functionality
Model-to-Model Chat Simulation
Wide spectrum of available chat models
Group ChatMulti-ModelAI SimulationBusiness SolutionsCustomer Support
Real-time conversation intelligence for revenue teams.
Colibri.ai is a cutting-edge real-time conversation intelligence platform specifically designed for modern revenue teams. It aims to enhance sales efficiency and expedite deal closures through a suite of powerful features. The platform offers automatic meeting summaries, robust call analytics, real-...
Streamline workflows and boost team productivity effortlessly.
Coverse.one is a comprehensive document management and collaboration platform designed to streamline your workflow and enhance team productivity. It consolidates all your documents, notes, tasks, and other materials into a single, visual space, allowing for seamless integration with your team's exis...
Echo Win is an advanced AI-powered call management system designed to revolutionize how businesses handle phone communications. Leveraging state-of-the-art natural language understanding, Echo Win can manage calls with unparalleled efficiency and personalization. The tool offers real-time call trans...
Transform your website with a proactive GPT agent.
One AI is a cutting-edge platform designed to transform your website into a proactive GPT agent that drives user engagement and boosts sales. By leveraging advanced language models, One AI allows businesses to create and manage GPT chatbots that master their content, guiding users towards specific b...
Build an Infinite team of virtual sales reps with AI
SalesCloser AI is a powerful AI-driven platform designed to revolutionize the way sales teams operate. This tool offers automated demos, discovery calls, and presentations, eliminating the need for extensive training and management. With support for multi-language sales conversations in 10 languages...
Automated demos and presentations
Multi-language support for global reach
24/7 availability for sales calls
Automated email follow-ups and CRM updates
Human-quality voice for engaging presentations
AI sales assistantautomated sales callsvoice sales agentsmulti-language support24/7 availability
Tactful AI is an AI-powered customer engagement platform designed to boost customer retention, optimize operations, and maximize sales. It offers conversational analytics, AI help desk, AI chatbot, workflow automation, and content management functionalities.
You can use Tactful AI to provide Compre...
Haptik's Contakt Gen AI is a cutting-edge conversational CRM platform powered by generative AI. It offers a comprehensive suite of AI-powered tools designed to cater to various industries such as retail, travel, fintech, ed tech, gaming, healthcare, and more. The platform is equipped with a range of...
Web Q&A self-serve support
Sales assistant for conversational buying guidance
No-code chatbot builder blending AI with Human Touch.
WeConnect.chat is a comprehensive customer engagement platform designed to streamline and enhance customer interactions through AI-powered chatbots and a no-code conversation builder. This platform offers a variety of features to create powerful and personalized conversations, making it an ideal sol...
Integrated Sales & Marketing Tool. Sell Faster with Teleduce
With features like lead management, task automation, omni-channel communication, and renewal automation, Corefactors AI CRM helps enterprises streamline revenue generation processes and unlock untapped potential. Teleduce by Corefactors is an integrated sales and marketing tool combining the power o...
Automating and optimizing sales, marketing, and customer service processes
Systemizing data collection, measurement, analysis, and driving insights in real-time
Unifying customer-facing teams on a single platform for seamless collaboration
Includes Sales Box, Marketing Box, Support Box, and Success Box for different functionalities
Features lead management, task automation, omni-channel communication, and renewal automation
By analyzing call recordings and transcripts, businesses can identify customer preferences, pain points, and trends, which allows them to tailor their marketing strategies and improve customer experiences proactively. The Smart Match feature also helps in accurately attributing call revenue to speci...
Coher is an AI tool that helps customer service teams scale their support without increasing their headcount. It can automate resolution of up to 60% of tickets and provide instant, personalized answers on multiple channels. It uses advanced analytics to understand and anticipate customer trends and...
Automate resolution of up to 60% of tickets
Provide instant, personalized answers on multiple channels
Use advanced analytics to understand and anticipate customer trends
Identify potential content gaps
Extract knowledge from support articles and previous conversations
AI customer service toolautomated support softwarepersonalized ticket resolution tool
CometCore AI is an innovative platform designed to enhance productivity and communication through a versatile range of AI-powered tools. This platform allows users to craft, code, and automate AI agents to assist in various digital tasks. Key features include freestyle coding AI assistance, code gen...
Freestyle coding AI assistance
Code generation templates
Collaborative development features
Multimedia editing and enhancement tools
Automation capabilities
AI-powered writing templates
Blog tools for content creation
Marketing tools for ad copy and banner design
SEO and data analysis tools
Website building capabilities
GPT automation
Custom AI agent creation
Daily task streamlining
Common action performance
Personalized AI assistant
Chat and voice interaction support
AI agents creatorautomation toolsmultimedia editingcontent creationSEO tools