Customer Service Automation
Paid
Coher is an AI tool that helps customer service teams scale their support without increasing their headcount. It can automate resolution of up to 60% of tickets and provide instant, personalized answers on multiple channels. It uses advanced analytics to understand and anticipate customer trends and identify potential content gaps.
Coher's AI extracts knowledge from support articles and previous conversations to give accurate answers to customers. It also helps drive ROI by providing self-service options and optimizing the customer flow.
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Automate resolution of up to 60% of tickets
Provide instant, personalized answers on multiple channels
Use advanced analytics to understand and anticipate customer trends
Identify potential content gaps
Extract knowledge from support articles and previous conversations
Automate ticket resolution and reduce response time.
Provide personalized answers on multiple channels.
Optimize customer flow and drive ROI with self-service options.
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