Customer support
Freemium
Whether you need to automate sales tasks, support clients round the clock, or monitor the efficiency of your customer support team, NovaTalks.ai provides the necessary tools to optimize these processes efficiently. The platform includes features such as automation with auto answer, chatbots, and macros for routine tasks, dialog management with filtering, variables, links sharing, and time postponing, advanced reporting with a BI system and customizable dashboards, webhooks for integration with other applications, and new channels for video calls and email connectivity for request processing.
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Automation with Auto Answer, chatbots, and macros for routine tasks
Dialog management with filtering, variables, links sharing, and time postponing
Advanced Reporting with BI system and customizable dashboards
Webhooks for integration with other applications
New channels for video calls and email connectivity for request processing
Automate sales tasks effectively by leveraging NovaTalks.ai's AI bots to engage with customers via messengers and email, providing personalized communication experiences and boosting sales conversions.
Enhance customer support by deploying NovaTalks.ai's automated responses and 24/7 support capabilities, ensuring timely and tailored interactions to meet customer needs and preferences.
Improve customer care processes by utilizing NovaTalks.ai's big data text analytics to analyze customer inquiries, assess service quality, and gain valuable insights for optimizing support operations and enhancing overall customer satisfaction.
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