Conversational CRM
Paid
Haptik's Contakt Gen AI is a cutting-edge conversational CRM platform powered by generative AI. It offers a comprehensive suite of AI-powered tools designed to cater to various industries such as retail, travel, fintech, ed tech, gaming, healthcare, and more. The platform is equipped with a range of features that enhance customer interactions and streamline business processes. One of its standout features is the web Q&A self-serve support, which allows businesses to create an interactive portal where customers can quickly find answers to their inquiries without human intervention. This feature is particularly beneficial for retail businesses looking to improve customer satisfaction and reduce support costs.
Another key feature is the sales assistant for conversational buying guidance. This tool provides personalized recommendations and guidance to customers, helping businesses in the fintech industry increase conversion rates and customer satisfaction. The smart agent chat feature is designed to facilitate seamless interactions between businesses and their customers. For example, in the healthcare sector, it can be used to schedule appointments, provide immediate responses to medical queries, and enhance patient engagement.
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Web Q&A self-serve support
Sales assistant for conversational buying guidance
Smart agent chat
Intelligent analytics for user behavior
Low code builder for various messaging channels
Create an interactive web Q&A self-serve support portal for your retail business using Contakt Gen AI, enabling customers to find answers to inquiries quickly and efficiently without human intervention.
Utilize Contakt Gen AI's sales assistant feature to provide personalized conversational buying guidance to customers in the fintech industry, leading to higher conversion rates and customer satisfaction.
Implement Contakt Gen AI's smart agent chat for the healthcare sector, allowing for seamless interactions with patients, scheduling appointments, and providing immediate responses to medical queries.
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