Customer Support
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Tymely AI is an advanced customer service platform specifically designed for eCommerce businesses. It leverages artificial intelligence to provide high-accuracy customer support with an impressive 99.5% accuracy rate. What sets Tymely apart is its use of real-time expert verification, ensuring that every AI-generated response is checked by human experts before being sent. This hybrid approach not only guarantees super-human level accuracy but also maintains the speed and cost-efficiency of AI. Tymely seamlessly integrates with existing systems to combine necessary data for performing complex actions, ultimately enhancing the customer experience by providing full ticket resolution end-to-end, rather than redirecting customers to self-serve options. This ensures that every customer feels heard and valued, contributing to higher customer satisfaction scores (CSAT) and a significant reduction in operational costs by up to 70%. Additionally, Tymely adheres to stringent data privacy and security standards, including SoC2, ISO27001, GDPR, and HIPAA, making it a reliable choice for handling sensitive customer data.
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99.5% accuracy rate
Real-time expert verification
Seamless system integration
Full ticket resolution
Stringent data privacy standards
Enhance customer experience with full ticket resolution.
Reduce operational costs by up to 70%.
Increase customer satisfaction scores (CSAT).
Ensure data privacy with SoC2, ISO27001, GDPR, and HIPAA compliance.
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