Customer support
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SearchUnify is a unified cognitive platform designed to revolutionize customer support by leveraging artificial intelligence integrations for search, analytics, tuning, and security. This platform offers a comprehensive suite of solutions tailored to various industries such as banking, healthcare, and manufacturing. Key features include cognitive search, virtual assistants, and knowledge enablers, all aimed at enhancing customer service.
SearchUnify provides a wealth of resources, including e-books, webinars, and success stories, to help users maximize the platform's potential. By offering real-time analytics, the platform ensures proactive decision-making and transforms the support ecosystem by unifying information from multiple data silos, thereby improving relevance and findability. The ultimate goal of SearchUnify is to drive self-service success, optimize support efficiency, and enhance customer satisfaction through personalized experiences and AI-powered applications.
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Unified cognitive platform for customer support
Cognitive search capabilities
AI-powered virtual assistants
Knowledge enablers for enhanced service
Real-time analytics for proactive decision-making
Implement cognitive search on e-commerce websites for better product findability.
Use virtual assistants in healthcare for personalized patient support.
Optimize manufacturing support with AI-powered applications and real-time analytics.
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