Customer Support
Freemium
Lookup is an AI tool designed to assist product teams in analyzing and organizing feedback from various sources, including support tickets and sales calls. By leveraging advanced AI algorithms, Lookup extracts valuable insights from call transcripts, support tickets, and other feedback channels to identify emerging trends. The tool centralizes feedback collection, making it easier for teams to manage and adapt to their specific feedback taxonomy.
Lookup offers a freemium pricing model, providing a free plan with beta access and paid plans that increase the amount of words processed per month. This makes it an ideal solution for teams looking to streamline their feedback analysis process and make data-driven decisions. With core features such as call transcript analysis, support ticket analysis, feedback organization, emerging trends detection, and feedback taxonomy adaptation, Lookup empowers customer experience teams, product managers, and business analysts to efficiently manage and interpret customer feedback.
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Call transcript analysis
Support ticket analysis
Feedback organization
Emerging trends detection
Feedback taxonomy adaptation
Analyze customer feedback from support tickets.
Organize feedback from sales calls.
Spot emerging feedback trends.
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Centralize and analyze customer feedback effortlessly.