Customer Call Enhancement
Freemium
Sonero is an advanced AI tool designed to revolutionize customer calls and improve relationships for client-facing teams. With a strong focus on external conversations, Sonero provides rich predictive analytics to understand customer intent, boost sales, and enhance retention. The tool offers a centralized repository for call insights, allowing for seamless distribution of meeting outcomes and upsell opportunities.
Sonero's AI assistant ensures smooth call processes by handling tasks silently and providing white-label features. Security is a top priority, with enterprise-grade encrypted data and a privacy-first design. Additionally, Sonero offers automated transcription, speaker attribution, and conversation highlights extraction for actionable insights. By predicting customer intent and analyzing audience sentiment through facial expression and speech, Sonero empowers teams to communicate effectively and drive better meeting outcomes. This comprehensive tool is ideal for client-facing teams, sales teams, and retention teams who aim to enhance their customer interactions and improve overall performance.
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Predictive analytics for customer intent
Centralized repository for call insights
AI assistant for handling tasks during calls
Automated transcription and speaker attribution
Analysis of audience sentiment through facial expression and speech
Enable customer service representatives to have real-time insights during calls, with Sonero analyzing customer intent and sentiment through facial expressions and speech cues, leading to more personalized interactions and improved customer satisfaction.
Utilize Sonero's predictive analytics to upsell and cross-sell products by understanding customer needs and preferences based on call insights, leading to increased sales revenue and better conversion rates.
Enhance team collaboration and knowledge sharing by storing call insights in a centralized repository, enabling easy access to meeting outcomes and upsell opportunities for all client-facing teams, ultimately improving overall team performance and customer retention.
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