Customer support
Freemium
Siena AI is an advanced empathic AI customer service platform specifically designed for commerce. It seamlessly combines human empathy with artificial intelligence to revolutionize customer experiences. Acting as a virtual customer service agent, Siena AI is capable of resolving issues with human-like empathy and efficiency. The platform excels in handling multiple intents and complex tasks, ensuring that customer interactions are personalized and memorable.
For instance, it can remember important details such as birthdays to create a more personalized interaction, thereby driving customer loyalty. Siena AI significantly elevates customer satisfaction by providing fast responses and efficient resolutions, making every interaction feel magical. The platform also provides immediate answers from its real-time knowledge base and engages with customers on social media and community platforms. Its conversational SMS and WhatsApp features enable brands to deliver instant responses in their unique brand voice, enhancing the overall customer journey. Siena AI is designed to create a seamless omnichannel management system, ensuring that businesses can engage with their customers across various platforms effortlessly.
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Empathic AI customer service platform
Virtual customer service agent
Handling multiple intents and complex tasks
Real-time knowledge base
Conversational SMS and WhatsApp features
Drive customer loyalty by using Siena AI to personalize interactions based on important details like birthdays, creating a magical and memorable experience for each customer.
Improve customer satisfaction by leveraging Siena AI's fast responses and efficient issue resolution capabilities, providing a seamless omnichannel customer service experience.
Enhance brand engagement on social media and community platforms using Siena AI's conversational SMS and WhatsApp features, delivering instant responses in the brand's unique voice.
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