Customer Support
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Rivit is an AI-powered platform designed to streamline customer support for small businesses. It automates conversations, manages support tickets, collects feedback, identifies trends, and ultimately aims to enhance customer satisfaction. The platform combines the best of human support and AI assistance to deliver a seamless customer experience. With Rivit, businesses can reduce their customer support costs and handle repetitive support requests efficiently. The system learns from past interactions to guide customers to the right place and offers the flexibility to take over conversations when a human touch is needed. This ensures that customer issues are resolved promptly and effectively, boosting overall satisfaction levels. The platform operates 24/7, ensuring that customer inquiries are addressed at any time, and integrates with existing tools to empower teams by handling support requests directly from platforms like Slack, Freshdesk, Teams, and more. This robust integration capability allows for a more streamlined workflow and improved communication with customers across various channels. Rivit's AI copilot can assist with scheduling demos, setting up two-factor authentication, and integrating with CRM systems, making it a versatile tool for small business customer support needs.
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Automates conversations and manages support tickets
Collects feedback and identifies trends
Operates 24/7 for constant customer support
Integrates with Slack, Freshdesk, Teams
AI copilot for demos and CRM integration
Reduce customer support costs and handle repetitive requests efficiently.
Ensure customer inquiries are addressed promptly with 24/7 operation.
Seamlessly integrate with existing tools for streamlined workflows.
Enhance customer satisfaction by combining human and AI support.
Assist with scheduling demos and setting up two-factor authentication.
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Not rated by users yet
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