Customer Support
Paid
Knowmax is an AI-powered knowledge management platform that offers omnichannel capabilities and custom experiences for industries such as telecom, banking, insurance, e-commerce, media, healthcare, travel, automotive, and utilities. It provides decision trees, a knowledge base, visual guides, and visual assistance to simplify complex SOPs and workflows. It also enables the creation of self-help guides and offers a no-code cognitive decision tree to integrate with CRM and deliver faster and personalized resolutions.
Knowmax helps reduce learn curve, errors, and AHT while increasing CSAT and FCR. It offers a Google-like search engine that provides access to relevant knowledge across touchpoints instantly.
Not reviewed yet
Decision tree
Knowledge base
Visual guides
Visual assistance
Self-help guides
Simplifying complex SOPs and workflows.
Creating self-help guides.
Integrating with CRM for faster and personalized resolutions.
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Not rated by users yet
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AI that fact-checks itself with your team's docs and experts
Instant AI-powered customer service tool
Transform your business with AI-powered knowledge base.
Streamline and simplify information retrieval across platforms.
AI-powered tool for seamless knowledge management.
AI-powered tool for organizing and accessing knowledge.