Feedback Management
Trial Available
Feedback Navigator is an advanced AI-powered tool designed to streamline the process of organizing and analyzing user feedback. By integrating with popular review platforms such as Trustpilot, Booking.com, and Yelp, as well as offering the capability to upload CSV files or utilize APIs, Feedback Navigator enables businesses to gather comprehensive feedback data effortlessly. The tool's sophisticated AI extracts valuable insights, allowing users to understand their customers' needs and preferences quickly. Custom categories can be defined to detect specific feedback themes, and sentiment analysis is performed using large language models to provide accurate sentiment readings for overall feedback and individual categories. Additionally, Feedback Navigator identifies common customer requests, offering a clear overview of actionable items for businesses to address promptly. Custom workflows can be set up via webhooks to trigger specific actions when new reviews are analyzed, ensuring timely responses to customer feedback. Data can also be exported with a single click for further analysis or visualization outside the platform. This tool is ideal for various industries, including property management, fitness centers, product development teams, hotel management, consulting, and restaurant operations, helping them improve customer satisfaction and drive business enhancements.
Not reviewed yet
Integrates with popular review platforms
Custom categories for feedback themes
Accurate sentiment analysis
Identifies common customer requests
Custom workflows via webhooks
One-click data export
Organize and analyze user feedback from multiple platforms.
Detect specific feedback themes using custom categories.
Gain insights into customer sentiment and preferences.
Identify and address common customer requests promptly.
Set up workflows to trigger actions based on new reviews.
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Transform customer insights into actionable data with AI.
Make customer feedback visible and actionable
Streamline app review management with AI-powered insights
Effortless customer feedback and analytics
Streamline customer feedback into actionable to-do lists.
Transform customer feedback into actionable insights.