Chat
Freemium
Elastic Bot is an advanced AI chatbot platform designed to provide automated customer support across a variety of channels including WhatsApp, Google My Business (GMB), Facebook, Instagram, and more. The platform is engineered to enhance customer engagement and streamline interactions through features like conversational commerce, support automation, and lead generation. Elastic Bot allows businesses to integrate human agents with automation, ensuring a personalized and efficient customer experience.
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Automated customer support
Conversational commerce
Multilingual capabilities
Omnichannel engagement
Integration of human agents and automation
Implement conversational commerce on your eCommerce platform using Elastic, allowing customers to make purchases, ask product-related questions, and receive personalized recommendations through channels like WhatsApp and Facebook for a seamless shopping experience.
Automate customer support processes for your insurance company by integrating Elastic into your communication channels, enabling quick responses to policy inquiries, claims assistance, and general customer service queries across WhatsApp, GMB, and Instagram to enhance customer satisfaction.
Utilize Elastic's lead generation capabilities for your travel agency by setting up automated responses to customer inquiries about tour packages, travel itineraries, and booking details on platforms like Facebook and Instagram, capturing potential leads and increasing conversion rates.
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