Knowledge Base
Freemium
Document360 2.0 is an AI-powered knowledge base platform designed to help teams create, share, and manage product documentation, manuals, SOPs, and wikis efficiently. The platform is powered by an AI called Eddy, which transforms the knowledge experience with advanced features. It includes a redesigned dashboard, an intuitive block editor, and a customization hub that elevates content creation.
Document360 2.0 also offers real-time analytics and instant sync integration, making it a comprehensive solution for content producers and technical writers. Users can customize their knowledge base, create user manuals, tutorials, and release notes to enhance customer support and user onboarding experiences. Additionally, Document360 offers tools for product strategy, market research, FAQs, troubleshooting guides, support knowledge base, and API documentation to streamline documentation processes and ensure consistent quality outcomes. The platform is available on the web and provides a free option along with paid plans, making it accessible for various user needs.
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AI-powered knowledge base platform
State-of-the-art editor
Category manager
Real-time analytics
Instant sync integration
Customization hub
Automate the creation of user manuals and tutorials using Document360's AI-powered editor and category manager, streamlining the process for technical writers and content producers.
Enhance customer support experiences by utilizing Document360's tools for FAQs and troubleshooting guides, ensuring consistent and reliable information for users.
Optimize documentation processes by leveraging Document360's analytics and market research tools to track user engagement, improve content strategy, and refine the knowledge base for better user onboarding.
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