Social Media
Freemium
BrandBastion Lite is an AI-powered platform designed to help businesses efficiently manage their social media interactions. The tool offers a unified inbox where users can respond, hide, and analyze comments from various social media platforms such as Facebook, Instagram, YouTube, Twitter, and TikTok. The AI analyzes sentiment, detects harmful engagement like spam and hate speech, and highlights messages that need a response. This ensures that businesses can maintain a positive online presence and engage effectively with their audience.
The platform also provides powerful filters to sort comments by sentiment, keywords, campaign, post, and platform, making it easier to manage large volumes of interactions. Notifications can be set up for spikes in comment volume or specific keyword mentions, ensuring that no important interaction goes unnoticed. Additionally, saved replies enable quick responses to common questions, and conversations can be assigned to specific team members for better collaboration. BrandBastion Lite also offers actionable insights from conversations, including sentiment analysis and content resonance, helping businesses understand their audience better and improve their social media strategy.
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Unified inbox for all comments
AI-powered sentiment analysis
Detection of spam and hate speech
Highlighting messages needing response
Powerful comment sorting filters
Notifications for comment spikes and keyword mentions
Saved replies for quick responses
Actionable insights from conversations
Track and respond to customer feedback on social media.
Monitor and manage online brand reputation.
Analyze sentiment and engagement on blog or website comments.
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