Customer Feedback
Freemium
Anecdote AI is an advanced customer feedback analysis tool designed to help Product and Customer Experience teams uncover critical insights from a multitude of feedback sources. Leveraging a proprietary Natural Language Processing (NLP) engine, Anecdote can analyze and tag feedback from over 65 different channels, including App Store reviews, support messages, and social media. This robust capability allows companies to identify bugs, UX issues, and customer sentiment with unmatched precision. With real-time Slack alerts and a comprehensive dashboard, teams can stay updated on key feedback topics and make data-driven decisions to enhance their products and services. The platform also supports multiple languages, making it accessible for a global user base and ensuring that diverse customer voices are heard and understood. Data security is a top priority for Anecdote, with on-premise processing and SOC 2 certification to guarantee the safety of customer information. The integration capabilities of Anecdote extend to popular tools and platforms, ensuring seamless incorporation into existing workflows. By providing actionable insights and reducing the time spent on manual tagging and analysis, Anecdote empowers companies to improve customer satisfaction, reduce churn, and expedite bug resolution.
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Analyze feedback from 65+ channels
Real-time Slack alerts
Comprehensive feedback dashboard
Supports multiple languages
SOC 2 certified data security
Seamless integration with popular tools
Identify bugs and UX issues from feedback sources.
Analyze customer sentiment across multiple channels.
Receive real-time alerts on key feedback topics.
Incorporate feedback insights into product development.
Enhance customer satisfaction and reduce churn.
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Transform data interaction with natural language queries.
Transform customer insights into actionable data with AI.
Transform raw data into actionable narratives automatically.
Surface real customer pains with AI feedback analysis
Turning customer feedback into revenue
AI-assisted data annotation made easy